Privacy Notice
Who we are
Elim Foursquare Gospel Alliance
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Data Protection Officer
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Address: |
Elim International Centre
De Walden Road
Wt Malvern
Malvern WR14 4DF
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Address: |
Elim International Centre
De Walden Road
Malvern
WR14 4DF |
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Phone: |
0345 302 6750 |
Phone: |
01684 588 983 |
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E-mail: |
dpo@elim.org.uk |
E-mail: |
dpo@elim.org.uk
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We are Elim Foursquare Gospel Alliance (“Elim”, “us”, “we”, “our”). We are a growing movement of Christian congregations in the UK and Ireland. We are a registered charity in England and Wales under registration number 251549 and in Scotland under registration number SC037754. We have our registered office at Elim International Centre, De Walden Road, West Malvern, Malvern, WR14 4DF and are registered with the UK supervisory authority, Information Commissioner’s Office (“ICO”) in relation to our processing of Personal Data under registration number Z5192422.
Elim and its affiliates, subsidiaries and related entities (“Elim”, “we, “our”) are committed to protecting the privacy and security of the personal data we collect about our members and visitors to our website. Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.
Purpose of this privacy notice
The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided above.
Who does this privacy notice apply to?
This privacy notice applies to you if:
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You visit or log in to our websites
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You enquire about our movement or one of our churches
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You purchase goods from our online store
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You are an existing member
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You make a donation
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You contact us by email or telephone
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You sign up to receive newsletters and/or other promotional communications from us
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You are nominated under our Christmas Angels project
What is Personal Data?
‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.
‘Special Category Personal Data’ is more sensitive Personal Data and includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purposes of uniquely identifying someone, data concerning physical or mental health or data concerning someone’s sex life or sexual orientation.
What Personal Data do we collect and use?
The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data we collect see the table below in the section entitled ‘Purposes for which we use Personal Data and the lawful bases’.
How do we collect your Personal Data?
We collect most of the Personal Data directly from you in person, by telephone, text or email and/or via our website.
However, we may also collect your Personal Data from third parties such as:
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others to whom you have provided consent
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sub-contractors in technical, payment and delivery services
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advertising networks;
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analytics providers; and
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search information providers
How long we keep your personal data
We will retain your Personal Data for as long as is necessary to provide you with our services and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints.
At the end of the retention period, your Personal Data will be securely deleted or anonymised, for example by aggregation with other data, so that it can be used in a non-identifiable way for statistical analysis and business planning.
We take the following into account determining retention periods for Personal Data;
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whether we are retaining Personal Data for archiving, scientific or statistical purposes
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relevant guidance from the Information Commissioners Office (ICO) or the National Archives
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whether we have a legal or regulatory requirement to retain your Personal Data once your relationship with us has ended
We implement appropriate technical and organisational measures to protect Personal Data that we process from unauthorised disclosure, use, alteration or destruction.
Details of retention periods can be found in the table below.
The purposes, lawful bases and retention periods
We may use your Personal Data as set out below:
Type of individual
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Type of Personal Data
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Purpose
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Lawful Basis for Processing
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Retention period
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Enquirer |
Name, email address, your query |
Responding to correspondence from you |
It is in our legitimate interest to respond to enquiries made via our website, by email, through our social channels or any other means. |
3 years following our last meaningful contact |
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Interested parties |
Name, email address |
Sending you information on events or other information which may be of interest |
If you are an existing member or have expressed an interest in our products or services, we may rely on legitimate interests to contact you for marketing purposes.
You may object to the processing for this purpose by emailing dpo@elim.org.uk.
If we have captured your consent for the purposes of marketing, we will rely on consent as our lawful basis for this processing. You may withdraw your consent at any time by emailing dpo@elim.org.uk or using the unsubscribe option in any marketing emails we send to you. |
For as long as you are a member and, thereafter, for 3 years following our last meaningful contact |
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Member applicants |
Name, email address |
Processing membership registrations |
Processing is necessary for the performance of the contract between us. |
For as long as you are a member and for 6 years from the date your membership ceases. |
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Existing Members |
Name, email address |
Membership database |
It is in our legitimate interest to manage and maintain the records of our members within our membership database. |
For as long as you are a member and for 6 years from the date your membership ceases. |
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Website visitors |
Please refer to our cookie notice. |
Improving our websites and the overall website visitor and user experience. |
We use cookies on our websites with your consent.
For further information please see our cookie notice. |
Please refer to our cookie notice. |
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Members |
Medical and religious information |
To provide support to our members in relation to counselling or pastoral services |
Consent |
For as long as the support is provided and for 3 years thereafter or longer, if necessary. |
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Members |
Name, email address |
To provide an interactive website where email is used to communicate with the users |
Legitimate interests |
For as long as you are a member and for 6 years from the date your membership ceases. |
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Members |
Name, email address |
To provide a security mechanism whereby we can restrict content to certain groups of users |
Legitimate interests |
For as long as you are a member and for 6 years from the date your membership ceases. |
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Donors |
Bank card / credit card details |
Process Donations |
It is in our legitimate interest to use moneys received to support our strategic goals. |
6 years plus the current financial year |
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Customers |
Bank card / credit card details |
Processing payments for store purchases |
Processing is necessary for the performance of the contract between us. |
6 years plus the current financial year |
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Nominations for the Christmas Angels project |
Name and address of nominee |
To process the nominees |
Legitimate interests |
For long as it takes to process the nominees |
Sharing your Personal Data
We may share your Personal Data with third parties such as suppliers and providers who will carry out services on our behalf, such as email providers and IT service providers. We will ensure that we have entered into data processing agreements with the service providers which means that they can only process your Personal Data in accordance with our instructions and the applicable data protection legislation and they will not be able to use it for their own purposes.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.
Where we are under a legal or regulatory duty to do so, we may disclose your details to the police, regulatory bodies or legal advisors, and/or, where we consider necessary to protect the rights, property or safety of Elim its personnel, users or others. We may also share your data with our outsourced Data Protection Officer (“DPO”), Evalian, as necessary, in relation to data protection matters. Our DPO can be contacted using the details set out above.
International Transfers
In some instances, your Personal Data may be transferred outside the UK and the European Economic Area. While some countries have adequate protections for Personal Data under applicable laws, in other countries steps will be necessary to ensure appropriate safeguards apply to it.
If it becomes necessary for the purposes of fulfilling our charitable objectives, we have taken appropriate steps to ensure that Personal Data processed outside the UK has an sufficiently similar level of protection to that guaranteed in the UK. We do this by ensuring that:
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Your Personal Data is only processed in a country which the Secretary of State has confirmed has an adequate level of protection (an adequacy regulation) or
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We enter into an International Data Transfer Agreement (“IDTA”) with the receiving organisation and adopt supplementary measures, where necessary. A copy of the IDTA can be found here international-data-transfer-agreement.pdf (ico.org.uk).
Your Data Protection Rights
Elim would like to make sure you are fully aware of your rights. We will always ensure, no matter where you are located in the world, that we adhere to and fully respect your data protection rights.
You have the following rights if you are located in the UK or EU:
Rights
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Description
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Right to be informed
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You have the right to be informed about the collection and use of your Personal Data.
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Right of access
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You have the right to request copies of your Personal Data (including other supplementary information) and information about our processing of it.
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Right to rectification
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You have the right to have inaccurate Personal Data rectified or completed if it is incomplete.
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Right to erasure (the ‘right to be forgotten’)
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You have the right to request that your Personal Data to be erased, in certain circumstances.
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Right to restrict processing
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You have the right to request the restriction or suppression of your Personal Data, in certain circumstances, in particular:
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if your data is not accurate;
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if your data has been used unlawfully but you do not want us to delete it;
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if your data is no longer needed, but you want us to keep it for use in legal claims; or
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if you have already asked us to stop using your data but you are waiting to receive confirmation from us as to whether we can comply with your request.
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Right to data portability
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You have the right to ask us to transfer the Personal Data you gave to us to another organisation, or to you, in certain circumstances.
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Right to object
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You have the right to object to the processing of your Personal Data, in certain circumstances.
Where we are using your Personal Data because it is in our legitimate interests to do so, you can object to us using it this way.
Where we are using your Personal Data for direct marketing, including profiling for direct marketing purposes, you have an absolute right to ask us to stop doing so.
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Rights with respect to automated decision-making and profiling
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You have the right to not be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not use automated decision-making.
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Rights
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Description
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Right to withdraw consent
(if applicable) |
Where we are using your Personal Data based on your consent, you can withdraw your consent at any time. |
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Right to lodge a complaint with a supervisory authority |
You have the right to raise a complaint about how we handle your Personal Data with the Information Commissioner’s Office by calling 0303 123 1113 or visiting ico.org.uk/make-a-complaint/. |
You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you wish to exercise your rights, please contact us using the contact details given above.
Children’s Privacy
We do not market our products or services to children, and we do not knowingly collect Personal Data of children without parental consent, unless permitted by law. If we learn that a child has provided us with their Personal Data without parental consent, we will securely and permanently delete it, in accordance with applicable law.
If you are a parent or guardian and you are aware that your child has provided us with their Personal Data without your consent, please contact us.
How to contact us
If you would like to exercise your statutory data protection rights, or if you have any concerns or questions about how we handle personal data, please contact us using the details given above.
Changes to this privacy notice
We may update this notice (and any supplemental privacy notice), from time to time. Please check this page regularly for updates. We will notify you of the changes where required by applicable law to do so.
Last modified: 27 August 2024
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